Frequently Asked Questions

Want to learn more about your Aruba all-inclusive vacation? Check out the most frequently asked questions about your upcoming trip to Tamarijn Aruba:

PLEASE NOTE: For US citizens traveling to Aruba, US passports are now required. For citizens from other countries traveling to Aruba, please check with your consulate or embassy.

Aruba is one of the Lesser Antilles islands located in the Southern Caribbean Sea, which is south of the hurricane belt.

The Tamarijn Resort is only available as an all-inclusive experience. Taxes and service charges are included—airline fares and airport transfers are not included. Meals and entertainment are included in the booking price. Non-motorized water sports are included, including snorkeling and snorkeling lesson, beginners windsurfing equipment and "Learn to Windsurf" beach clinic, catamarans, floats and kayaks.

No, both resorts are offered only as all inclusive.
The local currency is the Aruba Florin, however US dollars are widely accepted on the Island.
Yes, traveler's checks can be cashed at the Front Desk with a maximum of $100 per day. An ATM is available at Tamarijn Aruba All Inclusive.
For assistance with existing or future air & hotel reservations, please call 800-219-2727 or 305-354-3563.
The drive is approximately 30 minutes.
No, please visit www.depalm.com for airport transfers or call 1-800-766-6016 or simply take a taxi to the resort/airport.
By taxi, the fare will be approximately $25 U.S., one way.

The Divi Aruba room categories are 1. Gardenview rooms, 2. Beachside Casita rooms (next to beach but do not have ocean views), 3. Poolview rooms, 4. Oceanview rooms, and 5. Oceanfront Lanai rooms (right on the beach with ocean views). The Oceanfront Lanai rooms are the resort's best rooms. There are only 20 Oceanfront Lanai rooms, with 10 on the first floor and 10 on the second floor.

Any room category at the Divi Aruba includes use of all facilities and features including restaurants, bars and other services at the adjacent Tamarijn Aruba All Inclusive.

The Tamarijn Aruba rooms are all oceanfront, in two story buildings and steps to the beach.

All Tamarijn Aruba guests have full use of the features and facilities of the adjacent Divi Aruba. At both resorts each room has either a king bed or two queen beds. The rooms at Divi Aruba are slightly larger than those at the Tamarijn Aruba. Each has a patio or balcony.

Yes, ground floor rooms have a patio. All other rooms have a balcony.
Yes, hair dryers, irons and ironing boards are available in all rooms.
All rooms are equipped with a digital programmable safe free of charge. Safes will fit a standard size laptop.
Yes, cribs are available at no additional charge.

The Divi Aruba and Tamarijn Aruba are separated by a stretch of beach. The walk takes about five minutes. Free shuttle service, using golf cart-like vehicles, is available. It runs between the two resorts, the Casino and The Links at Divi Aruba golf course approximately every 15 minutes. The Alhambra Casino is open from 10:00 AM to 4:00 AM. Table games open daily at 6:00 PM.

Room requests or any other special requests can be sent to request@diviaruba.com. Please note that room requests will be noted, although they cannot be guaranteed.

Non-smoking rooms are not specifically available and all rooms are well ventilated.

All rooms are non-smoking.
Yes, there are complimentary Nespresso-style coffee machines in every room with two coffee pods, two decaf coffee pods and two tea bags replenished daily.
The two resorts offer wide varieties of food service, both buffet and a la carte. Selections range from made-to-order brick-oven pizza, grilled fare including Argentinian sourced grass-fed beef, Italian, Asian, Mexican and fine dining.

At the buffet restaurants, breakfast is served between 7:00 AM and 11:00 AM. Lunch is served between 12:00 PM and 3:00 PM, and dinner is served between 6:00 PM and 9:30 PM.

The a la carte restaurants serve dinner only between 5:30 PM and 9:30 PM.

The snack bars serving sandwiches, pizzas and other snacks are open between 11:00 AM and 1:00 AM.

Dinner reservations are required for a la carte restaurants. Reservations can be made for two days in advance once on property at the guest services desk.

We recommend a casual elegance dress code for dinner.

 The Resorts cook with vegetable oil.

The Resorts cannot be held responsible for guests receiving wheat or peanut in their food. There are other alternatives on the menu and sample menus can be viewed on our website. The Food & Beverage manager is available to aid you with food selections on property.

For any food allergy concerns or special requests, please ask for the chef on duty at any of our restaurants for assistance with your food preparation. Our chefs are available to assist with any of your needs, and if necessary will prepare special dishes to ensure your satisfaction during your stay.

A wide variety of liquor is served at the two properties, including international and local beer, rum, vodka, gin, Scotch, tequila, bourbon, cognac and liqueurs, red and white wine, white zinfandel\ and non-alcoholic beer.
Plastic constitutes 90% of all trash floating in the oceans. Straws are in the top 10 of items picked up during trash cleanups. This is one of the main reasons we have eliminated the use of plastic straws and other paper and plastic goods throughout the properties.

Yes, there are babysitting services available at an additional charge, please check directly with the hotel concierge for more information.

There is a Kids Camp for children ages 5 to 12, with activities including t-shirt painting, arts and crafts, basketball, movies, pool games, bingo, scavenger hunt, snorkel clinic, tennis clinic, soccer tournament, snacks and more. The programming runs AM sessions from 9:00 to 11:45 and PM sessions from 1:00 to 4:00. A completed registration form is required for program sign-up.

The resorts provide beach towels. A towel card is issued upon check-in, which can be used to obtain a beach towel each day.
Non-motorized water sports are included, including snorkeling and snorkeling lessons, beginners windsurfing equipment and "Learn to Windsurf" beach clinic, catamarans, floats and kayaks.
The drive is approximately 10 minutes. There is a public bus stop at each resort and taxis are available.
The Alhambra Casino is open from 10:00 AM to 4:00 AM. Table games open daily at 6:00 PM.
The Links at Divi Aruba, a premium 9-hole course with an on-site golf school and clubhouse, is adjacent to the Divi & Tamarijn All Inclusives. This optional amenity is available at an additional charge.
The hours of operation of gym are 6:30am – 7:30pm.
The Divi Aruba and Tamarijn Aruba are separated by a stretch of beach. The walk takes about five minutes. Free shuttle service, using golf cart-like vehicles, is available. It runs between the two resorts, the Casino and The Links at Divi Aruba golf course approximately every 15 minutes.

Yes, Wi-Fi (wireless Internet access) is available in all rooms and public areas.

All cancellations made outside of THIRTY (30) days of travel will be issued a refund of deposit amount less a $100 (USD) cancellation/transaction fee - no exceptions.

A $25 (USD) Change fee will be charged to the credit card on file for each occurrence of the following:

  • Travel date or rate change
  • Total length of stay change
  • Name change
  • Addition/deletion of guest(s) in room
  • Credit card change

Reservations cancelled inside 30 days of travel will forfeit deposit of monies.

Should winter weather conditions affect your flight into or out of Aruba and you wish to inform us of a change in your travel plans we ask that you contact our US Reservations office at 1-800-554-2008. When leaving a message – please provide your reservation booking name, hotel, your current dates of travel and the dates that you wish to change due to a flight cancellation, as well as a telephone number where you can be reached. Every attempt will be made to assist in accommodating changes in travel dates should hotel occupancy levels permit. Guests who are currently staying at the hotels who are unable to depart Aruba are asked to speak directly to our Front Desk staff at the resort for assistance and travel updates.

For further information regarding specific cancellation policies please contact your original booking agent or travel provider.

We prohibit the use of drones at our resorts to protect both our guests' privacy and vacation experience.
The best telephone number, which reaches the resort directly, is 011-297-525-5200.

Please Note: Current as of August 2019

Please Note: Features and facilities are subject to change without notice

Link to logo Alhambra Casino and Shops near our Aruba Resort
Link to logo Aruba Weddings at our Beach Resort
Link to logo Fusion at our All Inclusive Aruba Resort
Link to logo The Links at our Aruba Resort
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