Beach

Welcome to Divi Aruba All Inclusive

TRAVEL REQUIREMENTS, POLICIES & FAQS

On this page you will find the latest information regarding travel requirements to Aruba, rescheduling reservations, cancellation policies & COVID-19 related FAQs.



FROM THE RESORTS

Divi & Tamarijn Aruba All Inclusives’ top priority continues to be the wellbeing of our guests and team members. As such, during the past few months we have been diligently working to enhance and increase our health and safety protocols. For a full breakdown of how we are working to ensure that you can safely book and stay at our resorts with confidence, please visit HERE

Yes, all resort facilities and activities are open and operational including daily activities and nightly entertainment.

Divi & Tamarijn Aruba All Inclusives’ mask policies are applicable to all individuals, both vaccinated and unvaccinated, and are in accordance with the requirements of the Aruba government and Aruba Ministry of Health as well as guidance from the Centers for Diseases Control and Prevention (CDC).

  • All in-house guests are required to wear a face mask only when entering and exiting one of the resort’s indoor dining venues and restaurants. Once seated, guests may remove their face masks. When not seated, we kindly request that guests place their face masks back on. For outdoor dining, guests are not required to wear a face mask.
  • Divi & Tamarijn Aruba All Inclusives employees, taxi drivers, vendors and partners are required to wear a face mask on resort properties while indoors and outside.

TRAVEL UPDATES

 

Effective January 18, 2022, residents from the U.S. and Canada traveling to Aruba will need to complete an Antigen test within 1 day of travel or PCR test within two days prior to their departure date and present a negative result. They will not have the option to test upon arrival at Aruba’s Queen Beatrix International Airport. The three-day (72-hours) PCR testing will no longer be applicable for visitors traveling from a high-risk country.

To see what countries are classified as high-risk by the Aruba Health Department, please visit HERE.

The High-Risk countries list is subject to change. We recommend checking back frequently to ensure you have the most up to date details.

Effective December 23, 2021 – the Aruba government introduced new border measures for certain European and African countries that have been classified as Very High-Risk by the Aruba Health Department. 

  • New Border Measures for Countries classified as Very High-Risk Include: Any Aruba non-residents traveling to the island from a country on the Very High-Risk list will no longer be able to test upon arrival at Aruba’s Queen Beatrix International Airport. These travelers must complete a PCR test one (1) day prior to their departure date and present a negative result.
  • New Border Measures for Countries classified as High-Risk Include: Any Aruba non-residents traveling to the island from a country on the High-Risk list will no longer be able to test upon arrival at Aruba’s Queen Beatrix International Airport. These travelers must complete a PCR test two (2) days prior to their departure date and present a negative result.
  • Closed Countries: Aruba is closing its borders for several African countries. To see what countries Aruba has closed its border to, please visit HERE.

Please note, the Very High-Risk, High-Risk and Closed Country lists are subject to change. We recommend checking back frequently to ensure you have the most up to date details.



BEFORE YOUR ARRIVAL TO ARUBA

As of January 18, 2022, Aruba implemented new testing requirements for travelers from high-risk and very-high risk countries that impact the timeframe needed for testing.

Antigen and PCR testing prior to travel to Aruba. The cost of tests in home countries are the responsibility of travelers. Travelers should visit Aruba Health Requirements for approved test-providers and certified labs.

    • Travelers from high-risk countries (U.S. and Canada) must complete an antigen test one day prior or a PCR test two days prior to their arrival in Aruba and present a negative result.
    • Travelers from very high-risk countries must complete a test 24 hours prior to their arrival in Aruba and present a negative result.

For Travelers who have Tested Positive between 2 and 12 weeks prior to travel to Aruba:

  • Visitors 12 and older, who have tested positive using a molecular COVID-19 test by nasal swab between 2 and 12 weeks prior to traveling to Aruba, and do not show any symptoms, will be exempt from the requirements of providing a negative test result for entry.
  • These visitors will be required to upload proof of the positive COVID-19 test within the granted time frame as part of the Embarkation/Disembarkation Card process.

Additional details on Aruba’s new requirements for U.S. travelers can be found at: https://www.aruba.com/us/traveler-health-requirements.

Virtual testing options meeting ‘fit to fly’ criteria and making it easier for travelers to complete required Covid-19 testing prior to travel, are available.

To learn more about testing requirements including acceptable tests, we recommend all visitors check the options provided by the Aruban government HERE.

Please note, these options are for an additional cost and availability may vary depending on your location.

All visitors (including children) will be required to complete the online Embarkation/Disembarkation card process and be approved in order to be permitted entry to Aruba.The new ED card process includes five components. Do take note carefully, as there are important steps, and visitors will not be granted access to Aruba without completing the process. Note: You will need a valid passport and a valid email address that you have access to.

Click here to start ED Card process

Upon successful completion of the ED card process, travelers will receive an email confirmation of approval for travel, that must be shown either digitally or in printed form, at check in.

Mandatory COVID insurance will be required for all travelers visiting Aruba. The insurance can only be purchased before your departure date via the online ED-Card form. If you already completed the ED-Card form, you should receive an automated email asking you to click on a link that takes you back to the ED-Card form where you must answer some health related question and pay for the insurance. Pricing varies per age group and can be estimated at: www.arubavisitorsinsurance.com/calculator.

All travelers will be asked to comply with the following measures following their arrival to the Queen Beatrix International Airport: 

  • Personal Protective Equipment (masks) must be worn by all travelers during their flight to Queen Beatrix International Airport.
  • Thermal camera screenings
  • Symptom screening

BEFORE YOUR DEPARTURE

NEW: Beginning December 6, 2021, all U.S. citizens, regardless of vaccination status, will need to present a negative COVID-19 test taken no more than 1 day before international travel to the United States. All air passengers 2 years or older with a flight departing to the US from a foreign country are required show a negative COVID-19 viral test result taken no more than 1 day before travel, or documentation of having recovered from COVID-19 in the past 90 days, before they board their flight.

Travelers from other countries should check their local government reentry requirements.

Guests who need a COVID-19 test for return travel can take advantage of both PCR and antigen testing at the resorts’ onsite testing facility, fees apply. Both options can provide results within a 24-hour period.

Click here to make your appointment

Password is "village".

Guests have the option to independently prepurchase and bring with them CDC approved virtual testing kitoptions to be completed from the comfort of their own room. Self-tests with approved self-antigen test offering virtual proctoring below

BinaxNow COVID-19 Ag Card Home Test

NOTE! BinaxNow also makes a test called "BinaxNow Antigen Self Test." This test is NOT valid for travel. It must say "Ag Card Home Test" on the packaging to be valid for travel.

CityHealth RapidReturn Test Kit

  • Purchase individual kits for $75 each at https://www.cityhealthuc.com/rapidreturn/
  • For use ages 2+
  • Each kit contains two tests for ONE traveler (a spare in case of issue-- this second test cannot be used for a separate traveler)

U.S. Travelers should consult federal, as well as their state’s, travel requirements for any protocols regarding their reentry. 

State, local and territorial governments may have implemented travel restrictions or protocols, including testing and quarantine requirements upon arrival. 

For the most up-to-date information and travel guidance, please visit the CDC’s Travel Planner which features a user-friendly search engine where individuals can review the latest policies from each state or territorial and local health department. Please note, the CDC recommends travelers consult the Travel Planner regularly as restrictions and policies may change during your trip. 

For more information on international travel requirements, please visit the CDC’s Testing and International Air Travel page.



RESCHEDULING TRAVEL

All directly booked Divi & Tamarijn Aruba All Inclusives guests traveling from January 10, 2022 through December 20, 2022 have the option to reschedule dates without any change fees.  Guests must select new travel dates, completing travel by December 20, 2022 at their currently booked rate. All date changes are subject to hotel and category availability. No further extensions beyond December 20, 2022 may be made. Certain exceptions may apply based on dates of travel.

Modifications may be made up to 48 hours prior to scheduled date of arrival.  All rescheduled dates are subject to hotel availability and must be confirmed. This policy is subject to change without notice.  Please note that guests who have made reservations from other sources must contact their original booking source for assistance.

All directly booked Divi & Tamarijn Aruba All Inclusives guests traveling from January 10, 2022 through December 20, 2022 have the option to reschedule reservations without any HOTEL change fees.  Guests must call the air/hotel booking line to make changes to their reservations, 1-800 – 219-2727.  Travel must be completed by December 20, 2022. No further extensions beyond December 20, 2022 may be made. Certain exceptions may apply based on dates of travel.

All date changes are subject to hotel and category availability. Increase in airfare / airline change fees may apply.     

Modifications may be made up to 48 hours prior to scheduled date of arrival.  All rescheduled dates are subject to hotel availability and must be confirmed. This policy is subject to change without notice.  Please note that guests who have made reservations from other sources must contact their original booking source for assistance.

If rescheduling travel, please click on the link below to complete our online form.

Online Reservation Change Form

Please complete all fields on the form before submitting. Once your submission is received a customer service specialist will amend your reservation and send you a confirmation email. Please allow up to 72-hours for a response.

STANDARD RESERVATION PAYMENT AND CANCELLATION POLICY

A one (1) night deposit will be charged at the time of booking. Thirty (30) days prior to arrival the remaining balance will be charged. Cancellations made prior to 30 days will receive a refund of the deposit, less a $100 cancellation fee. Cancellations made at 30 days or less are subject to a one (1) night penalty.  

CYBER SALE RESERVATION PAYMENT AND CANCELLATION POLICY

A one (1) night deposit will be charged at the time of booking. Thirty (30) days prior to arrival the remaining balance will be charged. Cancellations made at any time to VAKANSI/CYBER19 Reservations, CYBER Sale 2020 Reservations or CYBER21 Reservations are subject to a non-refundable deposit penalty as per the specific terms and conditions of the sale promotion.

COVID-19 RELATED FAQS

All visitors, 12 years and older, traveling to Aruba must take either an Antigen test one day prior to arrival or PCR test two days prior to arrival.

To learn more about testing requirements including acceptable tests, we recommend all visitors check the options provided by the Aruban government HERE.

As of January 18, 2022, Aruba implemented new testing requirements for travelers from high-risk and very-high risk countries that impact the timeframe needed for PCR testing.

    • Travelers from high-risk countries (U.S. and Canada) must complete an antigen test one day prior or a PCR test two days prior to their arrival in Aruba and present a negative result.
    • Travelers from very high-risk countries must complete a test 24 hours prior to their arrival in Aruba and present a negative result.

Additional details on Aruba’s new requirements for U.S. travelers can be found at: https://www.aruba.com/us/traveler-health-requirements.

For Travelers who have Tested Positive between 2 and 12 weeks prior to travel to Aruba:

  • Visitors 12 and older, who have tested positive using a molecular COVID-19 test by nasal swab between 2 and 12 weeks prior to traveling to Aruba, and do not show any symptoms, will be exempt from the requirements of providing a negative test result for entry.
  • These visitors will be required to upload proof of the positive COVID-19 test within the granted time frame as part of the Embarkation/Disembarkation Card process.

Additional details on Aruba’s new requirements for U.S. travelers can be found at: https://www.aruba.com/us/traveler-health-requirements.


Note: This exemption does not apply for anyone who has had a positive COVID-19 test older than 12 weeks, or anyone who is not able to provide proof in the form of a Molecular COVID-19 by nasopharyngeal swab test result. Some examples of accepted Molecular COVID-19 tests are: PCR by nasopharyngeal swab, NAAT by nasopharyngeal swab, TMA by nasopharyngeal swab, etc. Some examples of tests that are not accepted are: Antigen, Antibody, blood tests, etc.
The vaccination does not come into play.  The vaccine is not known to result in a positive on a test.
Yes, testing is still a requirement for all travelers to Aruba

A PCR test is a diagnostic test that can show if you have an active coronavirus infection and should take steps to quarantine or isolate yourself from others. This highly accurate test is taken as a nasal or throat swab and usually does not need to be repeated. Results can be given same day or up to a week.

Source: FDA

An Antigen test is another form of diagnostic test that can show if you have an active coronavirus infection. This test detects specific proteins on the surface of the virus. This test is highly accurate but negative results may need to be confirmed with a molecular test like a PCR test. This test is also taken as a nasal or throat swab and can results can be given back in one hour or less.

Source: FDA

An antibody test looks for antibodies that are made by your immune system in response to a threat, like a specific virus. Antibodies help fight infection and can take several days or weeks to develop after an infection. At this time researchers do not know if the presence of antibodies means that you are immune to the coronavirus in the future. This test is taken via finger stick or blood draw and results can be given same day or 1-3 days. Sometimes a second antibody test is needed for accurate results.

Source: FDA
An antibody test cannot be used as a replacement for a PCR test, as antibody tests do not reflect whether a person is currently infected with COVID-19. See www.aruba.com/testing for the list of accepted tests.

The U.S. Department of Health & Human Services has provided a resource for finding testing locations in the state you reside. Click the link below to find testing locations near you.

Click here for testing locations near you

Divi & Tamarijn Aruba All Inclusives’ mask policies are applicable to all individuals, both vaccinated and unvaccinated, and are in accordance with the requirements of the Aruba government and Aruba Ministry of Health as well as guidance from the Centers for Diseases Control and Prevention (CDC).

  • Divi & Tamarijn Aruba All Inclusives employees, taxi drivers, vendors and partners are required to wear a face mask on resort properties while indoors and outside.
  • All in-house guests are required to wear a face mask when entering and exiting one of the resort’s indoor dining venues and restaurants. Once seated, guests may remove their face masks. When not seated, we kindly request that guests place their face masks back on. For outdoor dining, guests are not required to wear a face mask.

Yes. Located across the street, at Divi Village Golf & Beach Resort, the testing facility will offer PCR ($125) and Antigen ($50) tests. Guests will be responsible for the cost of their test. Test results will be available within 24 hours. An appointment is required for the testing facility, and can be booked through Guest Services Desks located in the lobbies of both the Divi & Tamarijn.  Guests will be asked to download the Aruba Health app and register to receive test results.

NEW: Beginning December 6, 2021, all U.S. citizens, regardless of vaccination status, will need to present a negative COVID-19 test taken no more than 1 day before international travel to the United States. All air passengers 2 years or older with a flight departing to the US from a foreign country are required show a negative COVID-19 viral test result taken no more than 1 day before travel, or documentation of having recovered from COVID-19 in the past 90 days, before they board their flight.

Aruba Hospital

  • Charge $75.00 per person
  • Needs to make an appointment 2 days prior
  • On appointment day use face mask
  • Receive results in 24 hours through email.

Urgent care

  • Charge $100.00 per person
  • Can test on Mondays, Wednesday and Fridays from 8 am to 10 am
  • Will receive results on the same day

You have the option to go to the on island isolation facility or to stay at the resort. If you chose to stay at the resort, we will provide a special rate and in-room dining services to make your stay as comfortable as possible. Guests testing negative have the option to stay with their travel companion(s) as well.

All visitors will be required to comply with the Government of Aruba procedures and protocols if showing symptoms and/or testing positive for COVID-19 while in Aruba. The mandatory requirements will include isolation, possible relocation and a quarantine for close contacts.

The complete details can be found in the Isolation Protocol for Visitors (version 4) as published by the Department of Public Health (DVG). File updated January 4, 2022. 

Anyone who stayed in the same room as the person who tested positive can either go into isolation with their loved one, or fly home immediately or pay to go into quarantine off property. 
Please note, Aruba’s health and safety protocols will be revisited and reevaluated on an ongoing basis. Based on the ever-changing situation, we recommend all visitors check Aruba.com frequently for any changes to dates, markets, required procedures and more. Information and fees subject to change without notice.

 

Updated Jan 18, 2022

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