Aruba beach at night

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Frequently Asked Questions

Want to learn more about your Aruba all inclusive vacation? Check out the most frequently asked questions about your upcoming trip to Tamarijn Aruba:

PLEASE NOTE: For US citizens traveling to Aruba, US passports are now required. For citizens from other countries traveling to Aruba, please check with your consulate or embassy.

The Tamarijn Resort is only available as an all-inclusive experience. Taxes and service charges are included—airline fares and airport transfers are not included. Meals and entertainment are included in the booking price. Non-motorized water sports are included, including snorkeling and snorkeling lesson, beginners windsurfing equipment and "Learn to Windsurf" beach clinic, catamarans, floats and kayaks.

The Divi Aruba and Tamarijn Aruba are separated by a stretch of beach. The walk takes about 5 minutes. Free shuttle service, using golf cart-like vehicles, is available. It runs between the two resorts, the Casino and The Links at Divi Aruba golf course approximately every 15 minutes. The Alhambra Casino is open from 10:00AM to 4:00AM. Table games open daily at 6:00PM.

Room requests or any other special requests can be sent to request@diviaruba.com. Please note that room requests will be noted, although they cannot be guaranteed.

Non-smoking rooms are not specifically available and all rooms are well ventilated.

At the buffet restaurants breakfast is served between 7:00 AM and 11:00 AM, lunch between 12:00 PM and 3:00 PM and dinner between 6:00 PM and 9:30 PM.

The a la carte restaurants serve dinner only between 5:30 PM and 9:30 PM.

The snack bars serving sandwiches, pizzas, and other snacks are open between 11:00 AM and 1:00 AM.

Dinner reservations are required for a la carte restaurants. Reservations can be made with the guest services desk located in the lobby of the resort. Dinner reservations can only be made upon arrival and after check-in to the resort and then up to 2 days in advance. We recommend a casual elegance dress code for the a la carte restaurants.

The Hotel is pleased to accept special requests for food preferences. It is our goal to make each guest's stay as enjoyable as possible, but it is important to understand that food preparers in hotel environments are schooled in food quality and taste and are not catering professionals trained for specialized diets. The Hotel will take reasonable care to comply with special food requests, but understand the Hotel makes no guarantee regarding the avoidance of specified ingredients. In booking your stay, you therefore agree (for you and for your party), that the Hotel's sole obligation for failing to meet a food preference will be replacement of the food item.

Yes, we have baby-sitting services available in guest's hotel room for a minimum of 3 hours. The cost is $15 per hour up to two children Monday through Thursday. The cost is $17 per hour up to two children Friday, Saturday, Sunday and holidays.

For baby-sitting services on December 24 or 25 the cost is $25 per hour and on December 31 or January 1 is $30 per hour. For a third additional child there will be an extra charge of $2.50 per hour.

There is a Kids Camp for children ages 5 to 12, with activities including t-shirt painting, arts and crafts, basketball, movies, pool games, bingo, scavenger hunt, snorkel clinic, tennis clinic, soccer tournament, snacks and more. The programming runs A.M. sessions from 9:00 to 11:45 and P.M. sessions from 1:00 to 4:00. A completed registration form is required for program sign-up.

The local currency is the Aruba Florin, however US dollars are widely accepted on the Island. Traveler's checks can be cashed at the Front Desk with a maximum of $100 per day. An ATM is available at Tamarijn Aruba All Inclusive.

Yes, Wi-Fi (wireless Internet access) is available in all rooms and public areas. The cost is as follows: 24 hours: $15 USD, 3 days: $30 USD, 4 days: $35 USD and 7 days: $50 USD. These charges are per device and for continuous access. Additionally, an Internet lounge for guests of both resorts is located at the Tamarijn Aruba and is open 24/7. (Additional fees apply).

Reservations may be cancelled up to 30 days prior to arrival without penalty. Reservations cancelled inside 30 days of travel will forfeit deposit of monies.

Should winter weather conditions affect your flight into or out of Aruba and you wish to inform us of a change in your travel plans we ask that you contact our US Reservations office at 1-800-554-2008. When leaving a message – please provide your reservation booking name, hotel, your current dates of travel and the dates that you wish to change due to a flight cancellation, as well as a telephone number where you can be reached. Every attempt will be made to assist in accommodating changes in travel dates should hotel occupancy levels permit. Guests who are currently staying at the hotels who are unable to depart Aruba are asked to speak directly to our Front Desk staff at the resort for assistance and travel updates.

For further information regarding specific cancellation policies please contact your original booking agent or travel provider.

Please Note: Current as of January 2015

Please Note: Features and facilities are subject to change without notice